I now understand how to use my life experience of understanding inequities and can make others feel as though they fit in and not feel separate. This has made an impact with my boss and when dealing with the public, which is the point of my job.
I really appreciate having a sounding board person to talk things through, get feedback, work through strategies, and consider blind spots. I feel more productive and feel fewer social barriers in my communication both written and verbal.
by Night Owls